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EMPOWERING COMMUNICATION TECHNOLOGY WITH INNOVATIVE IDEAS

SISTEL SALES AND SERVICES SDN. BHD. is a sole importer & distributor for LG-ERICSSON  and ALCATEL  product brands, accessories and a trusted Business Partner of Telekom Malaysia.

LG and ERICSSON has joined forces together to utilize latest technology to deliver powerful IP Pabx systems and creative applications optimized for flexible telecommunication solutions that meets your demands and also transform the way your business operates. We at SISTEL as a market leader with 26 years of experience in telecommunication industry, we bring you market leading expertise with innovative communication products to the forefront of the business community.

Together, SISTEL and LG-ERICSSON brings you a broad spectrum of advanced telecommunication products from home office use to commercial clients, hospitals and governments utilizing cost effective and advanced cutting edge technology to suit the unique requirement to each client within cost & schedule.


ABOUT US - WHO WE ARE

Sistel Sales & Services Sdn. Bhd. was incorporated in 1986 under the Companies Act 1965 and was formerly known as Sistel Enterprise. The company was primarily engaged in providing infrastructure works for telecommunications. From a modest beginning with a few dedicated and diligent workers, it has grown to a full-fledged marketing organization representing some renowned names in telecommunications industry and became Malaysia's sole distributor for LG-Ericsson telecommunication products and peripherals.

The registered address of the company is
SISTEL Sales and Services Sdn. Bhd. (478333-V)

Wisma Sistel

47-1 Jalan Sri Permaisuri 8,
Bandar Sri Permaisuri,
56000 Cheras, Kuala Lumpur
Malaysia

Tel : +603-9173 8899
Fax : +603-9173 2233

Email : [email protected]
Website :
www.sistel.com.my


SOLE IMPORTER & DISTRIBUTOR IN MALAYSIA LG-ERICSSON IP PABX SYSTEM

               Matrix-GSM FCT Trunk
               Mini Key Phones
               Auto Attendant / Voicemail
               DSR - Single Line Phones with headset

 

Telekom Malaysia has appointed Sistel Sales & Services Sdn. Bhd. as their business partner As such LG_Ericsson key phones, lpLDK and Aria Soho systems are being sold through the Kedai Telekom outlets nationwide. Sistel is a trusted partner to handle all applications for telephone facilities.

SALES

Sistel Sales & Services Sdn. Bhd. is totally committed to provide comprehensive services and
products in telecommunications in the following areas:

      Key phone / PABX / IP PABX
      VOIP Systems
      PC Soft Phone License
      Call Accounting Software
      Operators Console For Telecom Centrex
      Auto Attendant & Voice Mail System
      Single Line and Feature Phones
      Wireless Communication Devices
      Ligtning and Surge Protectors
      Telephone Accessories
      Call Centre Solution
      Corded and Cordless Headsets
      Computer Telephone Intergration
      Audio / Video Conference System
      GSM (Mobile Phone) Integration
      Voice Recording Systems
      Call Center Set Up


Services

      After Sales Services for PABX Systems, CCTV, Surveillance Systems and IT Related
      Technical Service for LG-Ericsson, ERICSSON PABX and KEY PHONE System
      Telecommunication Related Products & Peripherals (E.g. VoiceMail, Call Master Software,
      PRI Voice LOGGER, Room Master Call Center Software ETC...
      All Types of Telecommunications Related Wiring & Structured Cabling
      All Types of Extensions and installation
      Empowering Analog System
      Computer Networking System
      Comprehensive Annual Maintenance
      Non-Comprehensive Annual Maintenance
      Preventive Maintenance


OUR VISION

       The hallmark of our success has always been the quality and reliability for the services and
       products that we market. This has been our commitment to strive all along since the beginning,
       which is now the trademark of our success. Our teams of workers are trained to enhance this
       philosophy to provide our customers exemplary customized services. Each and everyone at SISTEL
       are committed to provide user - friendly telecommunication solutions for optimal services and excellent
       technical supports.


MISSION

       Our aim is to facilitate our customer services by effectively setting up a nationwide network of
       services centers that will cater and support our marketing personnel's to provide excellent after
       sales services for the products that we are presently engage in.


CORPORATE MISSION

      Building a corporate image throughout integrity, professionalism, quality and services directed
      towards total customer satisfaction.

OUTSTATION SUPPORT

     TM Point (retail outlet of TM) not only sells our products throughout Malaysia, but also acquires our prompt after
      sales services throught our trained Dealers who located in all states including Sabah & Sarawak

TECHNICAL SUPPORT

Sistel Sales & Services Sdn. Bhd. has a wide pool of experienced and overseas trained engineers with areas of specialization with specific products in order to provide very best of technical back up services and support to our network, dealers and customers.

SISTEL is led by our MD and technical staffs that have 36 years of professional experience working in Telekom Malaysia. We are be able to address and solve problems involving Telekom Malaysia and provide expertise to improve your telecommunication services in terms of Quality and Cost SISTEL also places great importance on
R & D to upgrade and improve existing features to provide the very best to customers.

SISTEL places greatest importance in customer services and is very strictly enforcing a policy of same day response time faults, SISTEL is currently putting in place to further enhance services by going for two hours response time policy. In testimonial to this, our commitment, are several accolades and acknowledgement from both principals and clients.


CORPORATE PROFILE (KEY PERSONNEL)

MR. RENGANATHAN RATNAM (MANAGING DIRECTOR)
 An ex-Telekom staff with 40 years of experience in telecommunications. Trained in Munich Germany on PABX
 Systems and  various telecommunication products, Consultant on 
Telephone Systems and for Telekom Malaysia
 related matters

MS. RENUKA DEVI (EXECUTIVE DIRECTOR)
 Bachelor in Business Admin (Hons), University of Lincoln & Humberside, United Kingdom, Holds 13 years of
 experience of  overseeing day to day finance, human resource and banking 
matters.

MR. VIKNESH (GENERAL MANAGER)
 LL.B & LL.M from United Kingdom, Professional working experience at Ministry of Transport Malaysia. ASEAN
 Secretariat  delegate to ASEAN-Korea, Australia and N.Zealand FTA, 
Institutional & Regulatory Reform consultant
 for European  Commission.