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THE COMPANY

ROSEGATE INSURANCE BROKERS SDN BHD (RGIB), (Formerly known as Eastgate Insurance Brokers Sdn Bhd) is a company established a little more than 3 decades ago. From fairly humble beginnings, the company gained in strength to develop over time into a player of some reckoning in the local insurance broking industry. With a complement of well trained staff, the company has over the years put in place a quality system to better serve the company's clients through a systematic and programmed training of it's employees. The in-house developed quality system emplaced a good many years ago was further enhanced by the company embarking on an ISO programme resulting in the establishment successfully achieving the desired accreditation from a recognized standards bureau.

Rosegate was also granted the Takaful Brokers License by Bank Negara Malaysia in accordance with the Takaful Act 1984. The greatest success was to be awarded the Bumiputera License by the Ministry of Finance (MOF), thus allowing Rosegate to capture and establish a wider spectrum in the market.

Rosegate prides itself on being reliable and meticulous in it's approach by coming up with the necessary solutions that meets with it's clients needs, problems and requirements. The foregoing, fundamentally, is accomplished through focused and active contacts with the company's many working partners - both local and foreign - to emerge with the best possible insurance schemes, both in terms of rates and coverages, without compromising clients' security and paying cognizance to budget constraints in the process.

TRACK RECORD

Rosegate's track record speaks for itself as evidenced by its many satisfied and long-term customers. Its ability to develop and structure appropriate insurance programmes and packages - both for individual and corporate  clients - has been recognized and readily accepted. Aside from programme structuring, the company's services extends to include effective claims processing, risks identification, management, surveying, analysis and evaluation, technical advice on loss prevention and mitigation, costing and budgeting, reinsurance management and, last but not least, providing training to clients through workshops, seminars and dialogue sessions with clients and/or their employees.

CLAIMS

The claims services we provide to our valued clients are, we believe, the key function of our servicing commitment.

Our claims services therefore includes, but not limited to:-

a)  Communication (contactable 24 hrs)
b)  Immediate assistance following a major loss
c)  Bespoke claims procedures developed to meet individual client's requirements
d)  Liaising with clients in respect of all facets of the loss adjustment process
e)  Negotiation with insurers and loss adjusters are required.

PROFESSIONAL INDEMNTIY (PI) POLICY

At Rosegate, in accordance & compliance of BNM Regulations & Guidelines, a Professional Indemnity (PI) has been taken up with an established & reputable Insurance Company for a Limit of RM10 million anyone claim.